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Learning the Meaning of Ho’okipa at Maui's Kaanapali Beach Hotel

Staff showed true ho’okipa — hospitality in Hawaiian — during hurricane scare

By Eric Cohen September 11, 2018

We recently had the good luck of staying at the Kaanapali Beach Hotel -- or the KBH, as the locals call it. But we also had the bad luck to be there as Hurricane Lane approached the island. 

But this unexpected surprise didn’t dampen the fun of our vacation. In fact, it brought out the best in the KBH and showcased the property’s commitment to ho’okipa, which means hospitality in Hawaiian.

The KBH calls itself “Hawaii’s most Hawaiian hotel." This theme permeates the property, from the lobby to the hallways, and to the rooms themselves. The decor throughout is all about Hawaii and Hawaiian culture. The focal point is the Hale Ho’okipa, or hospitality house, which is located in the main lobby. Here you can learn how to make a traditional lei (flower necklace), or play the nose-flute (a traditional Hawaiian instrument), or learn about many other Hawaiian crafts and traditions. Kids can also grab their “Aloha Passport” at the Hale Ho’okipa and work toward the goal of having their passport stamped at 12 activities. 



As the hurricane loomed, our daughter made a beautiful lei, and we took time to stroll the beach walk that winds its way along amazing Kaanapali Beach. 

We even managed to get in a swim and snorkel at Black Rock. Right off the beach, you can see an array of tropical fish, and if you are lucky, a sea turtle, and one swam within 10 feet of us!

Some of our activities were canceled because of the storm so we hunkered down in the hotel and appreciated the friendliness of its staff. One note: the rooms are scheduled to be renovated and are in need of an update, but that means the KBH is affordably-priced and a great value overall, especially as there is no resort fee or other hidden charges. Plus, kids stay free. 

For dining, the focal point of the hotel is the Tiki Terrace, a covered outdoor dining spot just off the lobby. We had several breakfasts there and the full buffet had something for everyone. We were also treated to dinner one night and enjoyed the fish special, while the kids happily downed a burger and chicken. We also grabbed snacks on occasion from the Tiki Hut, our go-to spot at the hotel for pizza, fries, and the like. 



On our last night, as the hurricane came its closest, the whole island hunkered down and every restaurant was closed. Because of this, the hotel treated all guests to an impromptu buffet in the main conference room. The next morning we spoke with the hotel's general manager, Mike White, who explained, “We felt it was just the right thing to do, so we did.” He also said that he has the ability to make decisions like that since the hotel is not part of a big chain. That kind of care is what Ho’okipa is all about.

The author and his family were guests of the Kaanapali Beach Hotel. No other consideration was received and all opinions are his own.

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